Qualiopi, everything you need to know 🏆

1. There are three options to prepare effectively :Prepare by consulting the requirements of each indicator applicable to your situation free of charge, directly on Appolo, via the audit grid that we make available to you with the various points of compliance that the auditor will assess on the day;
   Conduct a half-day white audit remotely, with an internal auditor and subject matter expert. The opportunity to save time and validate its quality process before the real audit;
   Be accompanied by a consultant in order to establish a preliminary diagnosis and know your level of compliance with Qualiopi’s expectations.

Impossible. Indeed, we are not an advisory or support organization. As an accredited certifier, we must remain impartial.

Nevertheless, we have many tools at your disposal as part of your preparation :

• A white positioning audit to assess your practices before the initial audit.
  Appolo, an intuitive audit application with a lot of information.
  A list of accompanying persons.

Count an average month, even if the duration depends on many factors:

• Responsiveness in the transmission of useful documents to your file before the audit;
  Your availability and your wishes to pass the initial audit;
  The duration of the treatment of any non-conformities found on the day-D;

Our teams are recognized for their responsiveness, and the reliability and speed of our tools allow a considerable time saving in the certification decision.

The initial audit will be adapted according to your specificity as a «New Entrant», an organization in its first year of activity. As a result, a dozen indicators will be assessed differently from the others during the audit. We will focus on formalizing the elements. Their implementation will be verified during the monitoring audit.

In addition, your initial Qualiopi audit can only be carried out once you have completed a complete service in each audited category.

For example, for the AFC (Training Actions) category, it is necessary that you have completed at least one training.

Legal texts related to certification can be downloaded from our documentation area.

We update it regularly, with the latest texts in force, including the decree of May 31, 2023 which provides many details on audit procedures.

Certifopac proposes to carry out a pre-audit (or white audit) before the Qualiopi certification process. Above all, it allows the training organisation to assess its preparation and therefore its quality system at a given moment.

• Upon receipt of your signed business proposal, we open access to Appolo with an initial audit. You will need to fill in mandatory and pre-audit information :
  Accounting documents or educational and financial report;
  Detailed description of your activities;
  Receipt of Activity Declaration Number;
  etc.
• In order to facilitate administrative follow-up, all these steps are carried out on Appolo. Even if you’re not fully ready for the audit, you can already schedule and block your audit date. To do this, you can propose to our team 2 or 3 dates that would suit you for the realization of the audit, whether for the white audit or the initial audit.
  Note that the planning of the audit date depends on the time of receipt of these parts: the more responsive you are, the more we will be! In general, it takes about 15-20 days between the signing of the commercial proposal and the completion of the initial audit.

No, because the provision of audit and certification is not an action contributing to skills development. However, you can very well use these funds to train in Qualiopi, with specialized training organizations on the subject.

You can choose the desired method of withdrawal: in 1 time or 3 times without charge! The opportunity to smooth the cost of certification over several months.

The audit time is calculated in accordance with regulatory requirements, based on:

• The category or categories of action to be certified: training action, skills assessment, validation of experience acquired, apprenticeship training.
  The N-1 revenue of the organization allocated to the shares to be certified: three tranches – Less than €150,000, Between €150,000 and €750,000 and beyond €750,000.

If the auditor issues minor or major non-conformities after the initial audit, a processing time must be included in the service.

No, the duration is the same for all audited. For example, if you are a “new entrant” independent trainer, the duration is 1 day and will be the same as the existing organization with 120,000 euros in turnover…

These rules have been published by the Ministry of Labour (Cf: Decree of 6 June 2019 on the associated audit procedures
the national repository referred to in Article D. 6316-1-1 of the Labour Code)

The initial audit must always be carried out on site, even in the absence of administrative premises and place of delivery of training. Indeed, the texts plan to meet the organization to be audited at least once during the face-to-face cycle, regardless of the training modalities of your organization (face-to-face, distance, AFEST, etc.).
The audit location is chosen jointly with the auditor, according to your wishes. This can be: your home, a meeting room lent by one of your clients, a rented space for the occasion, etc.

• The auditor issues an opinion (favourable or unfavourable) at the end of the audit or following the treatment of non-conformities.
  Subsequently, a certification officer takes over the file internally and decides whether to issue the certification based on the audit results. The audited body receives a notification on Appolo and can consult :
  The audit report prepared by the auditor and validated by Certifopac;
  The summary table of the treatment of any non-conformities;
  The Qualiopi certificate downloadable in PDF or web format.

You are obliged to display your updated Qualiopi certificate on your premises and website. Certifopac offers a simple and effective method in time to meet your obligations.

Under no circumstances. It is not because you have met the requirements of the «Qualiopi» audit that you cannot be audited by other structures: for example, the DREETS of your region, or Pôle Emploi, or a typical funder may very well ask you to carry out a control visit.

There are several types of controls. Those exercised by Certifopac randomly to verify both the proper use of the Qualiopi logo but also compliance with the display of the Qualiopi certificate.

But also those carried out by funders under the guise of their responsibility to carry out checks on the services they finance. These funder controls are independent of the Qualiopi certification process and Certifopac have no connection with.

We issue the certificate for a period of three years, which starts from the date of the initial certification decision.

This means that the certification must be renewed (and funded) every three years if you wish to continue enjoying the benefits of these.

Be careful, some colleagues practice annual fees in order to make you captive and drown the tariff fish. With us, no surprises, the contract is valid until the end of validity of the certificate and is cancellable at any time.

Qualiopi certification is not valid for life but for a period of 3 years from the date of certification decision (and not from the date of audit). Therefore, it is not a degree that can be kept in time without verification.

As such, to maintain its certificate over time, it will be necessary to undergo mid-term monitoring audits, then a renewal, at the end of the 3 years of validity of the certificate.

Certifopac reissues a new certification contract: we will carry out a new cycle with a renewal audit, then a monitoring audit.

It must be understood that Qualiopi is the way to access training funding. Qualiopi alone will not be enough to make your training offer eligible since the CPF lists only the certifications registered in the RNCP or the RS.

We explain here how to access CPF funding.

The RNCP and the RS are two national directories that list all the certifications recognized by the State (diploma, title, label, etc.).

If your courses are registered in the RNCP, you will have to meet the Qualiopi 3, 7 & 16 indicators.

Several scenarios may arise: if during the monitoring audit you did not perform services other than those already audited during the initial audit, in this case the audit may still take place and you retain your certification.

On the other hand, during the renewal audit, it will be necessary to have performed at least one service since the supervision.

If the company changes SIREN: the allocation of a new SIREN corresponds to the creation of a new legal person, the Qualiopi certification will lapse, insofar as the certification is attached to an NDA.

If the company does not change SIREN: the new manager will have to inform the Department of the control of vocational training, within 30 days, as well as Certifopac for the maintenance of its Qualiopi certification.

A list of certified employees is maintained daily by the Ministry of Labour and is systematically sent to funders but you are not automatically referenced by most. You especially have a prospecting job to do with your business customers because the funders will not look for work in your place!

Certifopac explains how to reference the funders as part of your certification.

Certifopac reissues a new certification contract: we will carry out a new cycle with a renewal audit, then a monitoring audit.

A request must be made to extend our services. An extension audit will be performed to then update your certificate on the new category or categories.

Attention: it is necessary to perform at least one service before the extension audit. This service will therefore not be financed yet since you will not be certified on this category.